Shipping and Method of Payment

Free Shipping on orders over $100 (before tax) within Canada and the USA*. Please select free shipping on the Cart page.

*Duties, Taxes, and Broker Fees from products leaving Canada and entering the USA may or may not be charged at the border. These additional costs are the responsibility of the customer. We will do our best to notify you before we ship of any additional charges, but some are out of our control.

Products ordered that are in stock are shipped with Canada Post within two business days. If in stock, the quantity will be shown in Green when a product is selected. If no quantity is shown it is not in stock and will be brought in for your order. The shipping estimate from the supplier to us (to bring in a product) is shown at the bottom of the description regardless of it being in stock or not. Most of the products that we carry are shipped directly from Europe hence the varying shipping times.

  • Absorbine: 2-3 weeks or sooner.  
  • Bagari: Ships Immediately. New Saddles may take up to 12 weeks.  
  • Best Friend Equine Products: 2-3 weeks or sooner. 
  • Bombers Equestrian Equipment: 3-4 weeks or sooner. 
  • Boyd Martin: 2-3 weeks or sooner. 
  • Breyer: Ships Immediately.
  • Bucas: 4 weeks or sooner. 
  • Butterfly Saddles: New Saddles may take up to 12 weeks.  
  • C4 Belts: 2-3 weeks or sooner. 
  • Can-Pro Equestrian Supply: 2-3 weeks or sooner. 
  • Catago: 3-4 weeks or sooner. 
  • CollectA: Ships Immediately 
  • Compositi: 3-4 weeks or sooner. 
  • Coolaid Animal Cooling & Recovery: 2-3 weeks or sooner. 
  • Cowboy Magic: 2-3 weeks or sooner.  
  • Davis: 2-3 weeks or sooner.  
  • Derma Gel: 2-3 weeks or sooner.  
  • DT Saddlery: 3-5 weeks or sooner. 
  • Ecohoof Equine: 2-3 weeks or sooner. 
  • Effax: 2-3 weeks or sooner. 
  • Effol: 2-3 weeks or sooner. 
  • Eldorado: 3-4 weeks or sooner. 
  • Eques: 4 weeks or sooner. 
  • EQyss Grooming Products: 2-3 weeks or sooner.  
  • Exselle: 2-3 weeks or sooner. 
  • EZ Wash Wand: 2-3 weeks or sooner.  
  • Farnam: 2-3 weeks or sooner.  
  • Fieblings): 2-3 weeks or sooner.  
  • Fleck : 2-3 weeks or sooner. 
  • Ger-Ryan: 2-3 weeks or sooner.  
  • Golden Horseshow Supplements: 2-3 weeks or sooner.  
  • Head of the Herd: Ships Immediately 
  • Herm Sprenger: 2-3 weeks or sooner. 
  • Hilbar: Ships Immediately. New Saddles may take up to 12 weeks.  
  • Ice Line: 3-4 weeks or sooner. 
  • International Riding Helmets: 2-3 weeks or sooner. 
  • Intrepid International: 2-3 weeks or sooner. 
  • Karlslund: 3-4 weeks or sooner. 
  • Kerbel: 3-4 weeks or sooner. 
  • Kevin Bacon’s Hoof Care: 3-4 weeks or sooner. 
  • Kieffer: 4-6 weeks or sooner. Some Extra Full & Coldblood sized products will be custom made and may take up to 8 weeks for shipping. All Browbands take a minimum of 8 weeks as they are custom made. 
  • Lami-Cell: 2-3 weeks or sooner.  
  • Leucillin: Ships Immediately.  
  • Likit: 2-3 weeks or sooner. 
  • Loyal Equine & Pet Products: 2-3 weeks or sooner. 
  • MacMurchy Metal Works: Ships Immediately. 
  • Majyk Equipe: 2-3 weeks or sooner. 
  • Mane N’ Tail: 2-3 weeks or sooner.  
  • Metalab: 2-3 weeks or sooner.  
  • One K Helmets: 2-3 weeks or sooner.  
  • Ovation Helmets: 2-3 weeks or sooner.  
  • Passier: 2-3 weeks or sooner. 
  • PFIFF: 3-4 weeks or sooner. 
  • Pharm-Vet: 2-3 weeks or sooner.  
  • Recovery EQ: 2-3 weeks or sooner.  
  • Shapley’s: 2-3 weeks or sooner.  
  • Shires Equestrian Products: 3-4 weeks or sooner: 
  • Stable Bags: 1-2 weeks or sooner. 
  • Stayons: Ships Immediately 
  • Stubbs England – Stable & Tack Room Equipment: 3-4 weeks or sooner. 
  • The Original Magic Brush: Ships Immediately 
  • Tough 1: 2-3 weeks or sooner.  
  • Tri-Acta: 1-2 weeks or sooner. 
  • Wahl: 2-3 weeks or sooner.  
  • Waldhausen: 2-3 weeks or sooner. 
  • Zandona: 3-4 weeks or sooner. 

We offer standard shipping options in North America, and special shipping outside of Canada and the USA. Our Cart  and Checkout pages are set up for Worldwide shipping. Should you have any further questions please send us a message through our Contact Us.

We charge the live Canada Post rate calculated from their shipping zones by weight and size, not value. Their rates generally start at $9.00 and can be up to $20 for most small parcels shipped across Canada. In the event of a postal strike we have alternate arrangements for shipping and will honor the basic Canada Post price.

We find that shipping rates may be slightly higher and have longer delivery times for rural addresses. This is out of our control and based on the Canada Post live rates. To avoid this, we can ship to your place of work or post box if it is more economical.

For customers outside of North America (ex. Australia). Please note when selecting your shipping options (These estimates are not guaranteed):

  • International Parcel Surface: Shipping Estimate is 8-13 weeks as these packages are sent on a boat with NO tracking number.
  • Xpresspost International: Shipping Estimate is 1-3 weeks as these packages are sent by air with a tracking number.
  • Priority Worldwide parcel INT’L: Shipping Estimate is 1 week as these packages are sent by air with a tracking number.

Our location/showroom is in Mississauga and we offer free pick up of products. You may pay cash during pick up, or pre pay and we can leave your package in a drop box. Simply select the “Local Pickup” option during checkout and contact us to arrange pick up.

In addition we offer pick up at events or shows. To see our current list of events please view our Events page.

We feel that it is important to reduce our carbon footprint and be conscience of the environment. You may find that we will reuse shipping boxes that we feel are still in suitable condition for orders.

 

Method of Payment

We accept all major Credit Cards, Debit, PayPal, ApplePay, Android Pay, E Transfer, Certified Cheque, and Cash (Local Pick Up or at Shows).

To pay on our website by Credit Card we offer 2 payment processors:

1 PayPal: Select the PayPal Option and you will then be taken to the Secure PayPal site. Then select “I dont have a Paypal Account” to continue.

2. Square: Select the Square Option and a credit card form will drop down for you to enter your information. Our website is secure with an SSL certificate for sensitive information to be inputted/submitted. Please note this is only for Customers in the USA, Canada, Japan, Australia and the United Kingdom.

We recommend placing order your online, but if you would prefer to place your order by phone please call (416) 708-1898.

All prices are in Canadian Dollars.

 

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